Char has more than 15 years of experience within the customer service industry.
She is Certified Level Three Technician as well as the Service Manager for Superior Home Health Care. As the Service Manager she ensures the highest levels of customer care and satisfaction. Char has strong technical knowledge acquired through various education and training programs and courses.
Char has earned and is also a Vehicle Modifications Certified Installer.
Charlotte strives to provide the best solution for her client’s needs for accessibility.
She also has great practical and diagnostic skills to identify service requirements and assess the work of her technicians. Char has excellent communication skills and, able to interpret customers’ descriptions of their equipment problem and translate those into clear instructions for the Service Technicians. She has great practical and diagnostic skills to identify service requirements and assess the work of her technicians.
Char is not all work & no play! Some of her hobbies are playing baseball, darts and spending time with her two grandchildren.